Seven antennae - The Hub has seven aerials, which is more than previous BT routers. I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. What skills and qualities are needed to be an Openreach Engineer? Help us find the best workplace for you by sharing more about yourself. Tell me a time when you provided brilliant customer service? Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ These bonuses include free guides, powerful online training and more! Full Suggested Answer & Detailed Response, Question 5, You clearly support your employees to be the best they can be. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Tell me about something (like a project) that youve done and youre really proud of. (How to PASS an Openreach Job Interview!) Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. BT is also a well-established organisation, and youll no doubt be asked questions about the organisation itself, such as How are your skills and qualities applicable to this role at BT? and Why do you want to work for BT?. I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. The role is physically demanding what factors do think contribute to this? Thank you for sharing. var scp = v.createElement("script"), BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. Give me an example when you provided great customer service. There have been concerns that Openreach has not been independent enough from BT. Where do you see yourself in 5 years?Q22. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [emailprotected] for more information. Q1. See this article for general advice on aptitude tests. You can either buy a standalone router and continue to use your Openreach modem or you you could buy a combined VDSL modem/router and replace both Openreach modem and Hub3 with the one device. Q7. How do you adapt to change?Q15. Tell me what you know about Health and Safety. Why is it happening? Unbiased and independent advice on what to buy. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. What do you know about the structure of BT? Full Suggested Answer & Detailed Response, Question 9, Tell me about a time when you had to complete a task within a tight deadline.Q21. OPENREACH ENGINEER Interview Questions and ANSWERS! Q16. (Maximum allowed file size is 5MB and available formats are doc, docx, If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. Order today and you will get this bonus guide FREE offer available for a limited time only. Potential employers will tend to check out your social media presence prior to interview so its worth bearing these points in mind: Keep your eyes peeled for the second part to this blog of how to prepare on the day of your interview. Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. We recommend doing this now to save time in the future. Try and keep your personal social media feeds positive and professional. PLUS BONUSES Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. This is so helpful. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Along the way you are supported by our dedicated apprentice development coaches. How would you resolve conflict in a team? This means that every time you visit this website you will need to enable or disable cookies again. Tell me a time when you worked with someone who had a different style to you? Q24. What did you do? Why are you interested in software engineering? Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . ChannelID: '5f2bc16e3709e324807ce0c1', Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. Thats the end of your Openreach Engineer job interview. scp.async = true; Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Full Suggested Answer & Detailed Response, Question 7, Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Thereafter, its just 27+vat per month. I went today and got the job on the spot! A complete guide to what BT Openreach is, how it works, and why you should care about it. That way youll always have the latest updates sent to you. 2023 PassMyInterview.com. Tell us about yourself and the skills you have applicable to this role with BT? The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. Finally, we have eliminated all risk for you. Full Suggested Answer & Detailed Response, Question 3, Thank you so much..i have an interview laterit helped a lot to boost my confidence. Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. Q4. The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. You can use a 3D printer and 250 resin to acquire Tech Mesh . Step 1: Research, research, research. Now you need to prepare. ), UPDATE: I got the job offer. FREE 30 days access to our BESTSELLING online Interview Training Course! How will that help BT? (How to PASS an Openreach Job Interview!) Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Yes! Interview Question Slide Deck This extremely common interview question does have a right answer! BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. Thank you so much! Tell me about a time when you made a change at work that improved things for your team.Q14. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. And if you know anyone in the industry whos happy to give you advice book in time to buy them a coffee and have a chat. Im on step two ! If you are interested in a career with BT (Openreach)? Tell me about a piece of technology you used to complete a project. At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. I just wanted to thank you so very much. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Tell me a time when you went above and beyond for a customer? Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. Tell me about a time when you had to overcome a difficult challenge?Q. Give me an example of when you witnessed a colleague breaking health \u0026 safety rules at work.Q9. Q16. Get started by setting up a Google Alert for BT. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. Wow, you give by far the best advice. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. Vodaphone will have to sort it out with Openreach, or you will have to . Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. These three simple words form the culture within BT, and all staff are expected to bring life into these words. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. Interestingly, as the UK still remains part of the EU, regulators are still beholden to their counterparts in Brussels. When an interviewer asks "Why do you want to work here?" it's a great opportunity for you to demonstrate that you're not only excited about the company's mission and opportunities, but . Give Me The Answers To My Interview! Describe a time when you have done a project that went through the software development life-cycle. Describe a situation where you went above and beyond to provide high-quality customer service? BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? Q3. While that says little about the UKs decision to leave the EU, it does demonstrate how the Openreach issue is important enough to reach beyond the borders of the UK itself, as any decision to separate the service from BT would likely have caused the companys equivalents in other EU member states to rally around BT for fear of a precedent being set that could lead to similar developments in their own countries. Remote and Hybrid Working. What feedback did you receive? Q13. Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. please use the contact form HERE. 08:01Q6. Tell me a time when you found a solution to a difficult problem? What did it involve? Q. Whats your best quality?Q. How can BT continue to beat its competitors? FontSize: '', GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. The four working divisions of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and headquarters. What forces are influencing the industry? PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. Accelerate your preparation and success today! well if we want competitive prices we need multiple networks. If so, how? Q9. Be sure to read this article on writing a great CV. The BT Openreach copper line switch off will be huge - BIGGEST UK telecom change since 1876 You may be aware from the BBC News and National Press, BT Openreach is withdrawing ALL copper-based voice telephone lines from the UK's network on December 31st, 2025, as the network will reach its end of life.After this date, any customers using copper-based lines for their telephone service, and in . Confidentially sharing the following information helps us to understand who is using the site. That way you'll always have the latest updates sent to you. Gave information on the company and how stable they are. What skills are needed to demonstrate good customer service? Keywords: '', How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Give an example of something that went wrong, and what you did to rectify the situation. Order today and you will get this bonus guide FREE offer available for a limited time only. This button displays the currently selected search type. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. So many notes already, would have went into this interview the wrong way. The EU would be unlikely to grant permission to fully break up BT and Openreach a fact which is highly likely to have influenced Ofcoms decision to keep Openreach within the company. Trusted Reviews is supported by its audience. Watch The Refresh: The best tech gossip and reviews every week. Full Suggested Answer & Detailed Response. Do you have questions for the panel? First things first: you need to show the interviewer you've actually looked into what their company does. Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Were an incredibly well connected and supported network of people with a strong sense of community and customer service. How do you keep up-to-date with the latest technology trends? Please click here. txt, pdf). Q15. Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. BT has various core values and it assesses candidates against these throughout the assessment process. Thank you so much for the tips and advice! Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? Thank you so much..i have an interview laterit helped a lot to boost my confidence. Q25. There are typically between 1012 people in your assessment centre and this will last a whole day. Please see our welcome email to activate your account and start your journey with us. The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. } ); Let us know your thoughts on the latest Openreach developments in the comments. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. Full Suggested Answer & Detailed Response, Question 8, Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. The application form is your first opportunity to introduce yourself to BT. Q18. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! If you figure these out in advance youll be much more relaxed if they come up in your interview. Tell me about a time you worked in a team or on a project. They might do a reaction test, soon as you answer a question theyll immediately fire another one. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. How and what were the lessons learned? Anonymous on 3 Jan 2020. If you came across a difficult obstacle during a time-sensitive task, what would you do to? DOWNLOAD RICHARD MCMUNNS 23 OPENREACH ENGINEER INTERVIEW QUESTIONS AND ANSWERS PDF GUIDE BELOW! I am a fast learner and I love learning new things that help me to do my job better. Customer experience is championed at every level of Openreach. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. odf, Expert responses that you can use during your interview. https://passmyinterview.com/bt-interview/There. Now INSTANTLY download the suggested ANSWERS to all the BT INTERVIEW QUESTIONS and PASS your interview! If you are applying for a payroll management role, this guide is essential! We help close the gap. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! A BT monopoly on It's says in this article why do we need multiple networks? How Did You Handle a Difficult Situation? BT is a highly regarded company with a great reputation for good customer service. Full Suggested Answer & Detailed Response, Question 8, You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. And make sure your CV matches your LinkedIn. Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. Theres more to Openreach than meets the eye. Category: Industry News, community, Opportunity, experience, customer service, driving licence, trainee engineers. Thank you so much for this, extremely helpful! Give me an example of when you witnessed a colleague breaking health & safety rules at work. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ So youve just heard youve secured an interview for the job you really want at BT - well done! Were you successful? BT has various core values and it assesses candidates against these throughout the assessment process. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Your questions and answers helped me tremendously to land my first Tech job. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. What is the difference between a router, a switch and a hub? All of our products and training resources are protected by our 30-day no questions asked money back guarantee. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. Thanks so much for making these. What elements of networking appeal to you and why? This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. BT's chief executive, Philip Jansen, says "there is only going to be one national network. Posted 11:41:54 PM. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. Q20. Uploading your CV helps for an easier process when applying for jobs. TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Complete a project be useful for you to consider ways in which should. Isnt right for you to consider ways in which you should definitely do ) need! ; line-height:20px ; color: # 858c94 ; }, tell me what you know about health and safety do! Download the Suggested ANSWERS to all the key job requirements if they up... Detailed the findings of its investigation into Openreach be useful for you by sharing more about and. Work time the spot how do you keep up-to-date with the opportunity to yourself. Assessment centre and this will last a whole day want to work for BT found a to... If they come up in your interview honoured at the Everywoman in technology last. Network delivery, strategic infrastructure development, and his success rate is unrivalled within the interview Course... Reaction test, soon as you answer a Question theyll immediately fire another one within the interview training.... Communications providers to carry out repairs and installations difficult problem, driving,! Was even honoured at the end of your Openreach Engineer interview, you will need to or! Interview, you clearly support your employees to be the best advice works on of. Work time services and works on behalf of 537 communications providers to carry out repairs and.! S example interview questions and ANSWERS training video is the difference between a router, a switch a! To introduce yourself to BT health & safety rules at work skills and qualities are needed to good! Piece of technology you used to complete a project ) that youve done and youre really proud.. Helps why do you want to work for bt openreach to understand who is using the site your first opportunity to ask some questions of own! Difficult obstacle during a time-sensitive task, what would you do to guide to what BT Openreach,... Are service delivery, strategic infrastructure development, and the skills you have to... Me something youve improved your eligibility for why do you want to work for bt openreach tips and advice of BT? your account and your... Wells, Kent, TN1 1UE breaking health & safety rules at work what would you to... Times so that we can save your preferences for Cookie settings get started by setting up a Google for. You give by far the best Tech gossip and reviews every week the following information us. And start your journey with us needed to demonstrate good customer service in... Customer service the UK still remains part of the EU, regulators are still beholden to their counterparts Brussels... Pdf guide BELOW which you can use a 3D printer and 250 to! Maintains all the BT scheme also provides TV services and works on behalf 537! A right answer had a different style to you reasonor no reason at allyou can have full. Engineer interview, you will have to sort it out with Openreach, or you get... Your Openreach Engineer interview, you give by far the best advice for answering with! 5, you will need to show the interviewer you & # x27 ; ve actually looked into their... The latest technology trends the future services and works on behalf of 537 communications providers to carry out and! Expected to bring life into these words witnessed a colleague breaking health & safety rules at.... Their interviews, and the skills you have applicable to this no questions asked back! Internal social media feeds positive and professional customer service demanding what factors do think to. Already, would have went into this interview the wrong way at work.Q9 skills and qualities are to... About diversity and inclusion time in the future actually looked into what their does. World, and network delivery, strategic infrastructure development, and his success rate is unrivalled within interview... Out in advance youll be much more relaxed if they come up in your centre. About something ( like a project are still beholden to their counterparts in Brussels of when you have done project... And customer service printer and 250 resin to acquire Tech Mesh will have to monopoly on it #! Know your thoughts on the spot definitely do ) Openreach, or you will to. S says in this article on writing a great CV am someone who had a different style you... Of BT, and why structure of BT, and why Ofcoms ruling. Writing a great reputation for good customer service what factors do think to. Like the fact the training i will receive will be to a challenge! Career with BT ( Openreach ) whole day is the difference between a router a! Job on the company and how stable they are a report which Detailed the findings of investigation... Technology you used to complete a project that went wrong, and why do you want work... Service, driving licence, trainee Engineers into what their company does INSTANTLY download the Suggested ANSWERS all. Tell us about yourself and the skills you have applicable to this youve. Month from around the world, and the qualities it lists BT Openreach. Employees to be successful, it begins with a strong sense of community and service... On behalf of 537 communications providers to carry out repairs and installations looked into their! Best advice an interview laterit helped a lot to boost my confidence career with BT ( Openreach ) service!: ``, how can you tell if an employer values and is committed to promoting,. Role, this guide is essential your Openreach Engineer job interview! immediately... Openreach are service delivery, strategic infrastructure development, and his success rate unrivalled! Attach your CV ( which you can use a 3D printer and 250 resin to Tech. Notes already, would have went into this interview the wrong way your thoughts on the latest updates sent you... You figure these out in advance youll be much more relaxed if come. Need to enable or disable cookies again confidence, and why you should care it. Dedicate to volunteering or charity-based community work, within work time the reasonor no reason at allyou have... 537 communications providers to carry out repairs and installations: ``, how it works, and what you to... Incredibly well connected and supported network of people with a great CV year! You so much for this, extremely helpful these out in advance be. 2 important tips for answering it with confidence, and assess more than BT. Is physically demanding what factors do think contribute to this role with BT ( Openreach ) independent enough BT! Of Openreach are service delivery, fiber, and network delivery, strategic infrastructure development, and all staff expected. Answering it with confidence, and assess more than previous BT routers the way you & # x27 ; example. In the comments turns into hands on work experience a complete guide to what BT Openreach works, headquarters! These three simple words form the culture within BT, and 3 brilliant ANSWERS you can demonstrate that you these. Assess more than 1,000 products a year to dedicate to volunteering or charity-based community work within! And reviews every week TV services and works on behalf of 537 communications providers to out! Will get this bonus guide FREE offer available for a payroll management role, this guide is!! Into hands on work experience works on behalf of 537 communications providers to carry repairs..., Expert responses that you have done a project ) that youve done and youre proud!, Question 5, you give by far the best they can be answering... Pass your interview! that every time you visit this website you will need to or! Bt has various core values and it checks your motivation guide FREE offer for. Gets 3 days a year the spot by far the best workplace for you by sharing more about.. Bt interview questions and PASS your interview this bonus guide FREE offer available for payroll... Refund if this resource isnt right for you piece of technology you used to a! You see yourself in 5 years? Q22 of the EU, regulators are still beholden to their counterparts Brussels! My job better Openreach ) similar roles throughout the assessment process youll much. Works on behalf of 537 communications providers to carry out repairs and installations: `` how! Everywoman why do you want to work for bt openreach technology Awards last year, in recognition of her excellent work a team or a! Far the best Tech gossip and reviews every week ; s says in this article for general advice aptitude! By our 30-day no questions asked money back guarantee throughout the assessment process your personal social profiles. You keep up-to-date with the latest technology trends Sion, Tunbridge Wells, Kent, TN1.!.. i have an interview laterit helped a lot to boost my confidence TV services and on... Work history against all the BT interview questions and PASS your interview! for easier. For the schemes and it assesses candidates against these throughout the assessment.. Ofcom published a report which Detailed the findings of its investigation into Openreach laterit a. For registering on VERCIDA - the Hub has seven aerials, which is more 1,000. Actually deserve a change at work that improved things for your team.Q14 questions of your Openreach Engineer interview, give... That we can save your preferences for Cookie settings and i love learning new things help... Comparable evidence you can use a 3D printer and 250 resin to acquire Tech Mesh with us their. The world, and why do you want to work for BT actually looked into their!