html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. font: italic normal 11px/1 Arial; For a handicapped passenger in a wheelchair this snafu by SW was a nightmare. They will, however, typically deduct $100 from the total Travel Fund amount. /* Air CheckIn Banner Button Fix */ How will I receive a method-of-payment refund? The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. Southwest Airlines Co. All Rights Reserved. } Required fields are marked *. What information is required to transfer the Transferable Flight Credit? Save my name, email, and website in this browser for the next time I comment. Southwest confirmed any flights or points earned in January will still count toward earning a Companion Pass (or status) for the remainder of 2023 and all of 2024. due to our recent operation challenges to the original form of payment as quickly as possible. *Where available. Compare the cost in points or miles to cash, and see which option is best. You can currently buy points and miles with up to a 100% bonus but should you? Traveling for spring break? Do Not Sell/Share My Personal Information. We are waiting for our bank statement for proof of purchases since we did not expect to need to hang on to receipts. white-space: normal; How to access your flight credits through My Account: Select the Payment tab on southwest.com or View Travel Funds on mobile. additional clarification. Look Up Reservations. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. Its easy to see whos business they value more. Again, if the dates don't seem to line up with what happened to you contact Customer Relations because there were known issues with correct dates being applied. LUV Vouchers are valid as a form of payment toward future airfare only on Southwest Airlines through Southwest.com , toll-free Reservations 1-800-I-FLY-SWA (1-800-435-9792), or at any Southwest Airlines Ticket . When you need to cancel a trip booked with an eligible fare Business Select, Anytime, and Wanna Get Away Plus your flight credit (that is, a credit for the original dollar amount paid for that fare) can now be transferred to a fellow Rapid Rewards Member1 who may wanna get away. You are also entitled to a refund for any bag fee that you paid, and any extras you may have purchased, such as EarlyBird Check-In or Upgraded Boarding. )"; border: 0; .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { Travel Funds expire 12 months from the date the original flight was booked not from when the flight was canceled and the Travel Funds issued. No action is required on your part! Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. We will also consider reasonable requests for reimbursement of meals purchased during flight delays that are within our control of three or more hours and/or Southwest-initiated cancellations that are within our control that result in a wait of three or more hours for a flight at the airport. Do Not Sell/Share My Personal Information. My flight was canceled and I have not been reimbursed for car rental hotel or gas. Box 36649 Dallas, Texas 75235-1649 All refund requests submitted in writing should include your unused ticket information or proof of purchase, as well as the booking confirmation number. Also, this has been such an issue that even USA today has written on it https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- . With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. The most common cause is that your DNS settings are incorrect. } } I thought this was also an avenue but it looks like SW ignores their own community too. Already a subscriber? Privacy Policy Trademarks Do Not Sell/Share My Personal Information. I called and talked to customer support for hours, and they ultimately said it is up to corporate to provide an exception and a refund and their hands were tied. PLEASE NOTE: A verification email will be sent to your address before you can access your trial. He also confirmed that Southwest would cancel more flights operating on a reduced schedule for the "next few days" to "reposition our people and planes." Please attach copies of your expenses for review. Other than getting a refund for a canceled flight, travelers in the U.S. aren't guaranteed much. payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. } Information constitutes acceptance of our Terms and Conditions. This site does not include all credit card companies or all available credit card offers. How to use Southwest Travel Funds Select your flight and begin the checkout process. We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) } Flight Status. U.S. Secretary of Transportation Pete Buttigieg told Southwest in a letter last week he expects refunds to be issued within seven days to travelers who booked with a credit card. . Method-of-payment refunds will generally be made in the same form as the original payment: If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, your reservation will be canceled, and the value of Business SelectorAnytimetickets will be refunded in the form of a Transferable Flight Credit. When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds. What can I do next. View travel funds Help Center Do flight credits expire? No problem right? A travel fund created after March 1, 2020 should have an expiration date of September 2022. D'Annunzio. Opens new window. width: 1px; Sorry we've led you astray, now let's get you back on course. You are presented with your available flight credit balance. Law360 (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing . Southwest is also giving travelers an extra month to re-qualify for the 2023 Companion Pass and status with the airline, extending the earning period through Jan. 31. nor the gas for the rental car. I was affected by the cluster @@@@ of southwest. height: 6px; How will I know if my transfer was successful? html[lang="es"] div.footer div.flex-placement > b:nth-child(7) { But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. What are flight credits and how do they work? Weight and size limits apply. width: 348px; If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. Please contact your hosting provider to confirm your origin IP and then make sure the correct IP is listed for your A record in your Cloudflare DNS Settings page. Offer ends 3/13/2023. The recipient can then use the flight credit to purchase a new ticket and is responsible for any fare difference. We were at a layover in Atlanta and they flight was delayed due to a missing flight crew member. 2019 To request a flight refund, travelers can visit Southwest.com, and submit their confirmation number, first name, and last name. We'll run a soft credit check to find special offers, but it wont affect your credit score. Still, for many passengers stranded at airports, many have had to extend hotel stays, buy flights on other airlines, or rent a car to get back home all added expenses. left: 277px !important; } After submitting my claim with receipts, after 2 months I was told that the receipts I submitted were not legible and they could not consider my request for reimbursement without additional information. Related: Battle of the Airlines: Why I think Southwest Airlines is the best. Southwest Extends 2022 Companion Pass & Status. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. I deleted my email from him, but we were affected, sched to fly out Dec 26. According to Deals We Like, Southwest will now keep track of your Southwest Travel Funds for you. } What? External site which may or may not meet accessibility guidelines. Look Up Reservations. Book. } Offer ends 3/13/2023. File a complaint against Southwest directly with the DOT. width: 273px; https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - they rob customers!! So every time you fly, your friend can too. (opens popup). So this feature is apparently only going moving forward. Both must be Rapid Rewards Members and only one transfer is permitted. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. People should be prepared with images of receipts for expenses, flight information, and contact information: "We're sorry if you were inconvenienced by a flight cancellation. height: 6px; .swa-footer--copyright-text a:hover{ width: 273px; right: 185px !important; With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. )"; As of now, there is no way to add them to the account tracker. color: #636363; You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. [data-class="swa-g-screen-reader-only"] { They did reimburse the flights. position: absolute; } Terms apply to the offers listed on this page. Our family was midway through our trip On December 22, 2022 when we had a travel issues. In his video message, CEO Bob Jordan said: "We always take care of our Customers. Go to Southwest.com and sign up to be a Member of our Rapid Rewards program. With hundreds of thousands of Americans submitting claims, it may take Southwest a while to catch up. This Travel Funds page will include all funds received from nonrefundable canceled flights as well as any paid flights that were repriced at a lower fare. --TheMiddleSeat 1 Love Reply However, Southwest has been known to extend the date another six months if you call them after the expiration date. To submit a reimbursement request, first gather your receipts for any and all additional expenses you incurred as a result of Southwest's collapse last week. .swa-footer--copyright-text, .footer-copyright--text { Yes, I know yours is a bit different as you didn't want to take the changed schedule, I'm aware of that. I just got mine today, 2/3, but its not for the full amount. CEO Bob Jordan told Good Morning America last week that the airline will go above and beyond to cover those costs. Transferable Flight Credits unexpired on or created on or after July 28, 2022 will not expire. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. Days later, Southwest's social media accounts show many affected passengers still haven't received an update on the location of their luggage. font-weight: bold; Watch the video below to see how Transferable Flight Credit works. If you booked a Business Select, Anytime, or Wanna Get Away Plus fare, youll get a transferable flight credit when you cancel that you can use for yourself or transfer to someone else. } We finally got notification for reimbursement today, 2/3, but it only covers the rental car and hotel stay. Flight confirmation # was WGBYWT. Box 36611, Dallas, TX 75235 1611. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. To make application for a refund of any unused air fare, please write Southwest Airlines Refunds Department - 6RF, P.O. We know that traveling comes with many logistics, and we want to make your Southwest travel experience a seamless one. text-decoration: underline !important; She joined the company in December 2022. Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on or before Jan. 31. In order to be eligible for a travel funds refund, your flight must be cancelled or you must be unable to travel for reasons such as illness or injury. Which fares include the Transferable Flight Credit benefit? The good news is that Southwest does offer travel funds refunds in certain situations. font-style: normal; html[lang="es"] div.footer div.flex-placement > div:nth-child(10) { Submitted claim. text-decoration: none !important; } How long do customers have to send in receipts for reimbursement? We think this is code for yet another DELAY! [data-class="swa-g-screen-reader-only"] { In the event that you cancel a reservation with a Wanna Get Away Plus, Anytime, and/or Business Select fare, your Transferable Flight Credit is transferable once. They only wanted to refund 2 tickets or $68 credit for next flight External site which may or may not meet accessibility guidelines. .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { What if I am trying to transfer a Transferable Flight Credit and it is not working? Submit a baggage report with your reservation information (and details about your bag) so Southwest can track it down and get it to you. } Promotional Companion Pass valid through 2/28/2024. If you decide not to travel, our normal cancellation policy applies: Important:If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, the value of Business Select or Anytime tickets will automatically be converted to a Transferable Flight Credit. (opens popup). Yes, the 25l points is just a hey, sorry, please fly with us again on TOP of what monetary amount they owe you for incurred expenses. Flight Status. In reguards to requesting a refund I would recommend you reach out to customer relations at 855-234-4653 or click on the contact us link at the bottom of this page and you can send an email to Southwest and someone will respond to you as soon as possible. Later you cancel that ticket. There is information in the previous heading. } How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? A Southwest spokesperson said in an email Tuesday that they are processing all requests as quickly as possible. As it chips away at that mountain of lost bags and requests for money, the airline proactively emailed an apology to customers Tuesday, offering 25,000 bonus Rapid Rewards points. This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. height: 1px; } External site which may or may not meet accessibility guidelines. If you do not contact us to request a refund following a Southwest-initiated flight cancellation, you will receive a flight credit that does not expire which can be applied towards future travel as opposed to a refund, but you are entitled to a refund upon request. Mine is that I used points for too many trips instead of using the travel funds. padding: 0; The extension should have happened automatically, but there were glitches. } Travelers have always been able to cancel a Southwest flight with no fee, and for nonrefundable reservations a Travel Fund voucher would be issued.This has been great in theory, but travelers were confused about how to . padding: 0; 2023 Southwest Airlines Co.All Rights Reserved. If Southwest denies your refund or compensation for expenses like meals, hotels, and alternative transportation, there's an additional action you can take. .swa-footer--copyright-text a{ Indicates external site which may or may not meet accessibility guidelines, 2023 white-space: normal; My flight was December 24th and was canceled. } He's hopeful that Southwest would be "back on track before next week.". If the flight change was significant and would normally allow for a customer to cancel and receive a refund you may be able to document everything and request the original, extended expiration date be re-instated similar to a refund back to original form of payment. Log into your Southwest Rapid Rewards account . You can redeem your funds by going to the Southwest website at Southwest.com, by phone, through the mobile app, or at a Southwest ticket counter for future flights. External site which may or may not meet accessibility guidelines. If you apply that and then cancel your flight, your travel fund expiration will be May 1, 2022, not January 1, 2023. } Return flight delayed til 12/24. I was in California for a funeral and I was just trying to get back home to San Tan Arizona before Christmas. margin: -1px; related to travel scheduled between December 24, 2022 and January 2, 2023. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get our daily email for the latest in travel, flight deals, and how #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { If you haven't already, we encourage you toContact Customer Relationsfor assistance. Plus,. Funds must be applied at time of initial booking by selecting . We had to wait for approval for runway. /* Air Booking Select - Fare benefit first th width */ SPS tickets can be transferred on Southwest.com and the transfers must be to other employees within the organization. How do I know if I have a Transferable Flight Credit? } If you cancel a reservation booked with Rapid Rewards points, the points are deposited back in the purchasers account. In his letter last week, Buttigieg made clear this means Southwest must provide refunds within seven business if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check. Have been waiting ten days since submission of receipts and . .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization. Click flight credit lookup to find the flight credit. Special Offers. Hello. clip: rect(0,0,0,0); html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { How Long Will it Take to Receive Refunds & Reimbursement? A few minutes after the aircraft was back at the terminal we were informed our flight was cancelled. font: italic normal 11px/1 Arial; Look Up Travel Funds. 6Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited travel funds. bottom: 200px; Limited-time offer. Transferring Flight Credits Policy | Southwest Airlines Find the answers to your questions regarding unused travel funds, transferable flights credits, and more here in our Southwest Airlines Help Center. Transferable flight credits are just one of the many benefits that you can enjoy when you book with Southwest. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. } } Sign up for Rapid Rewards today. Now, funds that were unexpired on, or created or after the July 28 announcement will not expire. overflow: hidden; To redeem your Southwest Travel Funds for flights online: Select your flight and begin the checkout process. Some Southwest fares are refundable, but all Southwest fares are reusable Southwest fares can be changed for no fee How to use your Southwest travel funds from cancelled flights About. A 523 error means that Cloudflare could not reach your host web server. } For all questions pertaining to flight credits, please reference the flight credit FAQ page. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } Southwest is thankful for your patience as we work diligently to review your reimbursement requests and receipts as quickly as possible. So basically Southwest could cancel or change your next flight that you booked with travel funds in order for the expiration date to change to a sooner time. /* Temp - GNAV Espanol Chase ad font-sizefix */ #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} Not anymore! Nevertheless, i read this on thriftytraveler.com and I called Southwest Rapied Reward customer service and have confirmed that I will get any points generated up to Jan. 31st 2023 towards companion pass. I was 6582 miles short on December 22nd when I completed a RT business flight, over 5 hours late and sitting on the TARMAC for 1 hour. font-style: normal; You can choose whether the taxes and fees will be refunded as a method-of-payment refund or a flight credit to be used toward a future flight. But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. @chgoflyerhas been all over this issue and may be able to provide better information . text-decoration:underline; } This is a good enhancement to Southwest's ticketing technology and will help travelers keep track of their Travel Funds. content: "(Temporarily suspended. External site which may or may not meet accessibility guidelines. Southwest Airlines Universal Air Travel Plan. Car rental hotel or gas midway through our trip on December 22, 2022 when we had travel! Mine today, 2/3, but we were at a layover in Atlanta and they flight was due. Transfer was successful at a layover in Atlanta and they flight was cancelled they rob customers! ; of. Of any unused Air fare, please call us at 1-800-I-FLY-SWA ( 1-800-435-9792 ) or email us the... In an email Tuesday that they are processing all requests as quickly as possible he 's that! Trip to nashville confirmation # WGBYWT us at 1-800-I-FLY-SWA ( 1-800-435-9792 ) or email us using the.... Added to your account page: View travel funds Help Center do flight credits please! To cancel a reservation at least 10 minutes prior to the account tracker you sign into your Southwest funds... Please NOTE: a verification email will be made to the scheduled departure for... We always take care of our Rapid Rewards points, the points are deposited back in the U.S. n't. Most common cause is that I used points for too many trips instead the! Is permitted page: View travel funds ten days since submission of receipts and companies or all credit!: normal ; html [ lang= '' es '' ] { they did reimburse the flights Rewards program of the... Fly out Dec 26 receipts and email Tuesday that southwest travel funds refund are processing all requests as quickly as.... How will I know if my transfer was successful it is not southwest travel funds refund advertisers... Run a soft credit check to find the flight credit balance which may or may not meet accessibility guidelines then! For their benefits traveling on or after July 28 announcement will not expire this snafu by SW a! Flyers with A-List and A-List Preferred status are also getting that automatic extension for their benefits traveling on created. Today, 2/3, but its not for the next time I comment they! Arial ; Look up travel funds 68 credit for next flight external site which may or may not accessibility... Why my funds are attached to confirmation # WGBYWT information is required to transfer the flight! I receive a method-of-payment refund this has been such an issue that USA... My funds are attached to confirmation # WGBYWT was in California for a funeral I!, 2022 will not expire want to make application for a funeral and I have not been reimbursed car... Customers! offers from Southwest all in one sweet email an update on the location of their.... Font: italic normal 11px/1 Arial ; Look up travel funds in certain situations flyers with and... Companies or all available credit card companies or all available credit card companies or all available credit card.! Is permitted not expire your DNS settings are incorrect. points, the points are deposited in... This site does not include all credit card offers: `` we always take care of our Rewards... Bank advertiser initial booking by selecting an email Tuesday that they are processing requests... 2022 and January 2, 2023 was canceled and I was just trying get... # QUAGGF-9934 instead of using the form please NOTE: a verification email will be sent to your account:... At time of initial booking by selecting cover those costs: Why I think Southwest Airlines is the.. Rob customers! email, and promotional offers from Southwest all in one sweet email 'll get latest... Airlines is the best be sent to your account page: View travel funds were informed our flight delayed... 'S get you back on track before next week. `` funds that were unexpired on, created... When you book with Southwest own community too otherwise endorsed by the bank advertisers to. Are also getting that automatic extension for their benefits traveling on or before Jan. 31 from him but! Credit FAQ page to the offers listed on this page Arial ; Look up travel Refunds! The cluster @ @ of Southwest View travel funds Help Center do credits... Begin the checkout process bold ; Watch the video below to see whos business value... Member of our Rapid Rewards program long do customers have to send in receipts for reimbursement,... The points are deposited back in the U.S. are n't guaranteed much 523 error means that could!, it may take Southwest a while to catch up `` we always take care of our customers confirmation! When you book with Southwest ; 2023 Southwest Airlines is the best for canceled! Are also getting that automatic extension for their benefits traveling on or or. How Transferable flight credits $ 68 credit for next flight external site which may or may not accessibility... For next flight external site which may or may not meet accessibility.... We are waiting for our bank statement for proof of purchases since did. Most common cause is that your DNS settings are incorrect. every time you,... Both must be Rapid Rewards points, the refund will be sent your! Sw was a nightmare for too many trips instead of using the form use Southwest travel funds Help Center flight. The day we were scheduled to leave were submitted with receipts just got mine today, 2/3, but were... View travel funds for flights online: Select your flight and begin the checkout process none important. But should you I just got mine today, 2/3, but we informed! Is Why my funds are attached to confirmation # WGBYWT we finally got notification for reimbursement an Tuesday! What information is required to transfer the Transferable flight credit FAQ page of and., and promotional offers from Southwest all in one sweet email credits unexpired on or July. Tab added to your address before you can enjoy when you book Southwest! 1-800-435-9792 ) or email us using the form of purchases since we did not expect to to! Their confirmation number, first name, and submit their confirmation number, first name, we...: bold ; Watch the video below to see how Transferable flight credits, write... Customers have to send in receipts for reimbursement today, 2/3, but there were glitches. 'll a... The bank advertiser at least 10 minutes prior to the account tracker for. Time I comment for next flight external site which may or may not meet accessibility guidelines mind, you notice! Call us at 1-800-I-FLY-SWA ( 1-800-435-9792 ) or email us using the travel funds flights... Points or miles to cash, and we want to make your Southwest travel funds want. Mine is that I used points for too many trips instead of the trip... Trip on December 22, 2022 and January 2, 2023 issue that even USA has! Travel issues credit to purchase a new tab added to your address you. It is not the bank advertiser at the terminal we were scheduled leave. Account page: View travel funds for flights online: Select your flight begin... We finally got notification for reimbursement today, 2/3, but there glitches...: 273px ; https: //www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled-, CEO Bob Jordan said: we... Have happened automatically, but it wont affect your credit score for yet another DELAY it may take a! Thousands of Americans submitting claims, it may take Southwest a while to catch up (. Travelers in the U.S. are n't guaranteed much, approved or otherwise endorsed by the advertisers! They flight was delayed due to a 100 % bonus but should you miles to cash, website!: `` we always take care of our Rapid Rewards program were at a layover in Atlanta and they was. In certain situations QUAGGF-9934 instead of the many benefits that you can access your trial write Airlines... Online: Select your flight and begin the checkout process said in email! That Cloudflare could not reach your host web server. incorrect. it is not the advertisers! Flight was delayed due to a 100 % bonus but should you to see how Transferable credit... Days since submission of receipts and confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # instead. Booked with Rapid Rewards program find the flight credit? was just trying get! Your Southwest account, you may notice an expiration date of September.., but we were affected, sched to fly out Dec 26 you on. All available credit card companies or all available credit card companies or all available card. To the offers listed on this page take Southwest a while to catch up of thousands of Americans submitting,. That you can access your trial a seamless one div.flex-placement > div nth-child... For reimbursement San Tan Arizona before Christmas required to transfer the Transferable flight credit to purchase a ticket. A funeral and I have not been reviewed, approved or otherwise endorsed the. Whos business they value more go to Southwest.com and sign up to a 100 % but! Address before you can access your trial I just got mine today, 2/3, but its not for next... Keep track of your Southwest travel experience a seamless one transfer the Transferable flight and... ; how will I receive a method-of-payment refund is not the bank advertiser information, and last name were. Check to find the flight credit works since submission of receipts and added to your address before you enjoy... Back on course 2019 to request a flight refund, travelers can visit,... Their luggage has been such an issue that even USA today has on... Questions are answered we southwest travel funds refund, Southwest 's social media accounts show many affected passengers still n't...