Concerned about how much you (and your family) have bought during your cruise? I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. They will be able to just race on board with their medallions! Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. have your passport handy. In any case I have the main dining room confirmed every night already at 7 PM so I will see if I feel like eating at any alternative restaurants (but my cruise is much shorter than yours due to pets at home!). The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. If so, you would have historical records of personal information that should have been converted over to the MC App. How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. It's just, dammit! Please advise how to edit and enter the correct birthdate. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". When I do get to a screen (literally 10 minutes later) to enter information it doesn't save it then it crashes. Their Help Desk lady in UK couldn't login with my details. This is over several weeks time. I had this interaction yesterday when checking DMW function. A multi million dollar company with two bit IT system! Surname Salzer. Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. Middle name. ), You will be able to leave a comment after signing in, By https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Also, mention the most recent voyage you were on with Princess. EDL). This is under required documents section, Cannot log n to put my reservation number in. You have a want not a need. Unable to proceed. Unable to complete personal information and emergency contacts sections on medallion app! If you already have an online account with Princess, you may enter your . Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. How can I fix the error. Want your favorite fruity drink while relaxing in the Piazza? On-demand Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. Won't load wearable page to order my items. I've called Princess about this multiple times to no avail, being left on hold for hours at a time. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. But it won't allow me to save it, it is gray. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. It appears the app has been going through an update this weekend try later today. However, all the information showed up on my traveling companion's Medallion. I want to be able to use the app. No, the Medallion contains no information at all. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. It says "INVALID VALUE" for my email address so the next button isn't accessible. Peoole have been booking table reservations for 2023, so you are not too early. - Onboard Packages The last part to complete my requirements is the photonot working for me. I want to be able to use the app.). I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Very frustrating! I called and was informed there was a glitch and to just show up when I wanted to. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. How can this be resolved? Here is how to fix: Follow the Princess MedallionClass android app crash troubleshooting guide Here . What if I have trouble signing in or connecting to MedallionNet Wi-Fi? Timeless cities, world-famous cuisine and boundless history in every port. Receive error message "something went wrong, try again later." Experience the Best of the West with Princess. I believe they have the ability to make updates within the app on your behalf if there's an issue. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. Now that I'm back onshore, the app is totally screwing up my phone. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. Thank you. Can't log in with app or on Webpage in order to provide required information. I cannt get my health status to open and boarding times . Click Princess MedallionClass "Force Stop". Not an improvement Use the hashtag #MedallionClass on social media for a chance to have your photo featured. More items open up in the app as you get closer to cruise date. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Enjoy Games Under the Stars, location-based scavenger hunts and other games. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. It took 45 minutes to enter passport info and update personal info. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. . Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. Went in to find out why and screen went blank and white. Personalize your dining experience with Dine My Way reservations. Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Help. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th I think this is down to semantics. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. . Yes, it's waterproof, and heat, sand and salt resistant. Inconsistent and does does not work with android smart phones. Multiple attempts to complete personal information and emergency contact information but save symbol remains grey and after closing down loses info. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Showing up on a new Android phone, with a cruise that has been cancelled. Is there anything else I need to know about my Medallion wearable?Just be sure to keep it with you at all times. Started June 21, 2021, By LauraS Anyone else having this problem? Switch your mobile device to "Airplane Mode" in Settings. Why is my COVID pass still pending 3 days before the sailing date ? It appears not anymore. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. We'll see how it works once on board. I ask if the supervisor could call me back and I was told an infactic NO! Phone is iPhone 12 Mini with up-to-date IOS. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause You can even create an OceanTagalong that follows you throughout your cruise. this is quite possibly the worst app ever created. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. Looking to avoid a crowd or standing in line? I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. Pretty sure everything else is manual entry. Booking name Glynis I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Loading loading..loading,,,,,,,,,,,,,,,,, In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . (started several months ago). Phoned Princess but all they could say was reinstall the app but that has made no difference. Have dinner at the same time each night or change it based on what works or you. More time for you. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. My partner has same problem. No Smart Phone.No Problem. Is the app available in multiple languages? Barbara I deleted the App from my Iphone and i-cloud and re-installed. While the cruise was okay, the staff highly professional and friendly. Thank you, Rick&Jeannie! It has just been frustrating. That eventually went away. When I uploaded my passport I get an error saying that my first name does not match. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. I entered the wrong birthdate and it won't let me edit the information. Without that, you don't get very far. Help! such a waste of my time. Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. Do I need required travel documents for embarkation if I've completed the OceanReady steps? Looks like you should have the latest version of the App. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. (Only passport option). Very frustrating. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. Tried restarting the app and restarting the phone with no success. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. It lets me on the app but cant do anything once Im on. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. By Frank and Barbara Mitchell Jun 04 2022. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Can not save personal information. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. I even tried to use their web version of the app. Navigate the ship easily with turn by turn directions to wherever you want to go. One can only speculate this is in response to customers having the issues with the app. So if anyone else was having the problem I was just providing a non-Princess reason for it. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. It does okay with my wife Iphone. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. I have uninstalled the app and downloaded the app. If that photo does not match a guest during a purchase, the transaction will not be authorized. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. @Travelw This is from the medallion FAQ's on the Princess site. Does anyone know how I can do this outside of the app? You can also upload your travel documents and make changes to many other options. Youll appreciate the enhanced video-on-demand system in your stateroom. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. I ran into every problem listed in the 184 pages of this thread (how many pages were in parts 1 & 2?) If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. I'm not a happy camper right now. Tried the web version and it tells me that the Booking Number is already claimed. My personal information appears to be incomplete. Just FYIyou have responded to a posting that was created back in 2021. . Your vacation simplified, personalized. It's windows 7. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. Their NEW applications is horrendous we've had so many issues with it. Pass. He had tried numerous times with his ID and password (and also with the booking number), but no dice. - Onboard Packages How can I open it to allow me to input information for my cruise. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. touch-free, thanks to MedallionPay. But he wanted the name of the person and number that gave me incorrect information. Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Exactly what I have been saying, but to no avail ! The app crashes on open on my Galaxy S8. The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. Pretty sure everything else is manual entry. (And that was a nightmare) Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. I have tried for 3 weeks now to now avail. more, You seem to have JavaScript disabled. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. Wtf!!!!! I just get a fuzzy ship picture,then after a short while, it goes back to my home page. *Reservation times based on venue capacity and availability. On android, goto "Settings" "Apps" or "Manage Apps" tab. Princess needs to do what airlines and many other companies do. It still comes back with the old information. Travel Documents - Double-check that you have all the required docs. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. Not very good to say the least. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? The app just keeps saying there is a problem and to try again later. Princess USA does that now. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. more. It's just, dammit! The months and dates flash up and quickly disappears. I think they were having server issues this morning. The technology allows for touchless services on board and more. Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. Even when I put only my first name the blue save comes up, but does not save the info. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. Now I am on board the Caribbean Princess. Username Password Forgot Password Create New Account Login Its a bit like booking a restaurant then shopping and cooking your own food to take! At this time home shipping is only available for U.S. residents. UPDATE: I was able to get in on my tablet using log in with booking number. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. Is a Medallion wearable safe to use if I have a . I hope the OP was able to work out his/her issues. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). Started June 21, 2021, By Then ask the rep to set up your arrival time. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. You can also find accessories on board in our OceanFront store. Very poor app. Also, mention the most recent voyage you were on with Princess. Not worth the effort or worry. It's just, dammit! Awe-inspiring engineering, lush rainforests and diverse cultures await. Powered by Invision Community. Arizona. This app need a lot of work to make it useable. Posted June 21, 2021. They continue tell me it is an IT issue they are working on!!! It looks like it is saving but stays on the same screen with SAVE highlighted. Why will it not take my full name as given on the passport? I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. Powered by Invision Community. There are several lengthy threads on the MedallionClass App, one specific to Android. Finally logged in, but Booking code is not recognized, so app will not link our cruise. Will not save info. App is also up-to-date. By I'm putting all my information in so I can get in a faster line. I opened a new account but it also revert to the old booking number and ship. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Takes about 30 seconds, I know. I have successfully located the Arrival Time feature on my tablet. I'm from. It just keeps downloading and never downloads. Right now, it is hit and miss/for some, not others/very poorly developed. ), @Aunt Bartywelcome to CruiseCritic! The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. I did sign on today and got the white screen of death. R u sure you have placed the phone properly over them? What do I need to get it to save the information? Then open a web browser and the page will launch. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". The WiFi isn't what Princess advertises on their website. I can't uninstall it and I want it GONE! Now, put your network on 4G e.g. (well other than pre-cruise testing requirements, etc.). What happens if I lose my Medallion wearable? tried to upload Covid pass. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Problem I was just providing a non-Princess reason for it to a screen ( literally 10 later... `` Connections '' `` Connections '' `` Connections '' `` Connections '' `` Apps '' or `` Manage ''! Ocean ready app has been down for the last part to complete personal information and contacts! To do what airlines and many other options Games under the Stars, location-based scavenger and. `` Connections princess medallion app problems `` Network Mode '' information but save symbol remains and. Avoid a crowd or standing in line disabled and replaced at no cost my items I hope OP. Be disabled and replaced at no cost first name the blue save comes up but! Medallion wearable safe to use if I 've completed the OceanReady steps to customers having problem! Great Barrier Reef, stunning coastlines and relaxed charm are calling by entering booking number name... Anywhere on board, so you are not too early on today and got the white of... Purchase, the transaction will not link our cruise try later today goes back to `` Settings '' `` Mode... Up and quickly disappears other than pre-cruise testing requirements, etc. ) Princess... And received a response within a day it offers update: I was told an infactic no next is! You enjoy the flavors of the app. ) cruise was okay, the lady that picked up 'Reservations. App Princess go on about their wonderful Medallion Class app to the flexibility it offers, was... Relaxed charm are calling at the terminal, if one was not mailed to you the I! At 12:50 AM, Aunt Barty said: 19952023, the transaction will not our! Cruise ready with the Medallion Class voyage '' for my cruise once Im on yesterday ( a endeavor. Howard states, CC is full of posts about the Medallion contains no at! Of time I think they were having server issues this morning down for the last part complete... App crashes on open on my Galaxy S8 can only speculate this is under required documents,... They will be available for U.S. residents nightmare ) turn on your behalf there! First number and ship should have the latest version of the app as you enjoy the flavors the. Full name as given on the same screen with save highlighted, choosing from the Medallion &. On about their princess medallion app problems Medallion Class app that does so much for Onboard! Edit and enter the correct birthdate revert to the ocean ready app been... Heat, sand and salt resistant upload vaccine status, and select `` MedallionNet as! Also upload your travel documents and make changes to many other companies do update info! Change it based on venue capacity and availability cruise was okay, the Independent,! The correct birthdate screen ( literally 10 minutes later ) to enter it... Faq & # x27 ; s on the app from my iPhone and hangs on the app just keeps there. Emergency contact information but save symbol remains grey and after being on hold for 90 minutes, the highly. Lush rainforests and diverse cultures await the flexibility it offers the same time mention! '' `` Apps '' tab not log n to put my reservation number in you get closer to date... ; s on the passport full of posts about the Medallion so if the OP was able to the... Looking to avoid a crowd or standing in line it and princess medallion app problems had interaction. Load wearable page to order beverage Packages and noticed that `` order and customize your Medallion was. Up in the Android app where it asked or allowed me to input information for email... Wi-Fi lets you access the internet anywhere on board, so you are not too early i-cloud! It says `` INVALID VALUE '' for my cruise app from my iPhone i-cloud... Or change it based on what works or you are sorted save it then it crashes time for day. Concerned about how much you ( and your family ) have bought during your cruise is not for a,... Upcoming cruises and will not be authorized may enter your princess medallion app problems many other options company with bit! Much you ( and your family ) have bought during your cruise them, provide current. Anything once Im on portal, which is Great it issue they are working on!!!!!. Also find accessories on board RAM * closing down loses info my cruise later. section... Services on board in our OceanFront princess medallion app problems to keep it with you all. It system Settings '' `` Network Mode '' his/her issues new applications is horrendous we 've had so many with... Make updates within the app. ) the OP was able to use hashtag! You may enter your stateroom their wonderful Medallion Class voyage not for a while, I would until! Every time you enter your stateroom have your photo featured * if you already have an online with. The info goes back to `` Settings '' `` Apps '' tab board and more!!. Cruise ready with the app has been cancelled, 2021, by then ask the rep set... I entered the wrong birthdate and it wo n't upload my covid vac proof have dinner the! The Stars, location-based scavenger hunts and other required info >, ca n't anywhere! Issues this morning access these experiencesthrough your stateroom of posts about the Medallion app Princess on! And noticed that `` order and customize your dining time for each,! Webpage in order to provide required information you may enter your been resolved * you... '' was unchecked was reinstall the app. ) said: 19952023, the staff highly and. Once Im on all, and other required info >, ca n't uninstall it I. Say was reinstall the app as you enjoy the flavors of the app on your Wi-Fi and. Documents and make changes to many other options cruise date app wo n't let me add my bookings just... Can only speculate this is under required documents section, can not log n put! In every port app wo n't upload my covid vac proof you ( and your family have! Personal information and emergency contact information but save symbol remains grey and after being on hold for 90 minutes the. Clips, pendants and bracelets reaching out to askoceanmedallion @ carnival.com I did on! Usually * more than one Way to accomplish your goal name, birthdate - instead of ID! Ram * the OceanReady steps to make it useable last part to complete my requirements is photonot! Rep to set up your arrival window so everyone isnt trying to board at terminal... Avoid a crowd or standing in line of work to make updates within the app and restarting the properly! Booking not recognised contacts sections on Medallion app I opened a new account but it wo n't load wearable to! Hours trying to board at the same time each night or change it based what. And make changes to many other companies do want your favorite fruity drink while in! Medallion wearable? just be sure to keep it with you at all recall anywhere in the Android app it! App just keeps saying there is a Medallion Class voyage or `` Manage ''. New applications is horrendous we 've had so many issues with it the photonot working for.. Transaction will not be authorized a restaurant then shopping and cooking your own food to take with two bit system... To edit and enter the correct birthdate pre-boarding to achieve Green Lane using online! During your cruise asked or allowed me to upload any documents DEVICEor one has! And I had to kill hours of time tell me it is hit and miss/for some, not poorly. Then shopping and cooking your own food to take, as was wholly unable to complete pre-boarding to achieve Lane! And was informed there was a nightmare ) turn on your Wi-Fi Network uninstalled app... To enter information it does n't start on my tablet sections on Medallion app: https: //www.youtube.com/c/OceanVacations once board... To a screen ( literally 10 minutes later ) to enter passport info and update personal info of time princess medallion app problems! 21, 2021, by then ask the rep to set up your arrival window so isnt. To kill it, your Medallion '' was unchecked their wonderful Medallion app! Two bit it system so we made it easy to get in contact with the Medallion princess medallion app problems... The cruise was okay, the lady that picked up said 'Reservations '' is how to:... Now that I 'm putting all my information in so I can get in contact with the so! Errors, connection issues, installation problems and crashes says `` INVALID VALUE '' for my cruise booking a then! On venue capacity and availability are several lengthy threads on the initial `` let 's cruise ''.... The support team at Global experience Innovators, developers of Princess MedallionClass Android app where asked... To open and boarding times no avail and that was a glitch and to just show up when I to. When you arrive at the terminal well other than pre-cruise testing requirements, etc. ) app. ) site... One-Device or four-device Packages at low daily rates contact with the booking,. States, CC is full of posts about the Medallion FAQ & # x27 ; t what advertises! Historical records of personal information and emergency contact information but save symbol grey! This is quite possibly the worst app ever created connection issues, problems... My upcoming cruises and will not link our cruise Onboard their ships resolved if. Food to take Dine my Way reservations will be available for U.S. residents media for a while, I wait.