You'll need to mail the check alongside the citation number to: Click View Receipt and Online Payment Options. (877) 765-5201 You're having financial challenges paying the extra charges. Avis Rent a Car. Then, click "Find Statement". Make sure you are using the credit card number that you would have used to pay for your rental. Rental Vehicles | The Toll Roads ERAC Meaning. Rental Cars ExpressToll Check with the local tolling authority or visithttps://www.htallc.com/tollpass Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. Yes, you can dispute your ERAC toll charges and have the company reimburse the money. How can I obtain payment information or a copy of a receipt for my toll charges? If you paid for your car rental with cash: You can also pay for your toll or violation by mail. I told her having or not having receipts was ridiculous and could not prove anything unless I happen to have bought something at the exact time of the so called photo shoot of the license plates and was not on the highway. What are the taxes, surcharges and fees that I am paying? Plus Your Points is back! Failing to pay ERAC toll charges leads to significant legal and financial trouble. Silvercar won't charge you extra for tolls. What are my options to drive on the toll roads covered by the TCC Program? Our billing system notifies you about each individual toll or violation. The agency may also to the Attorney General, who will obtain orders against you. on our interactive coverage map. Why am I being charged now after my rental period has ended? A few ways that you can use to pay the toll road fee include: Cash. Once you've located your statement, you can view the individual tolls accumulated during your rental. Find out how by visitng E-470. Renters can avoid our TollPass program by using their own valid transponder or paying onsite & online where available. A customer service representative will review and respond to your inquiry within two business days. As the first robot lawyer service in the world, DoNotPay is highly successful in helping people appeal against toll and other moving violations. Visa Check Card HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO MC; Misc. Why am I getting multiple bills for the same rental period? (8). If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. https://www.htallc.com/tollpass. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. https://www.htallc.com/tollpass Louisville, KY. How far away is that--500 or 600 miles! Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. You will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $30 per Rental Period. No credit is provided for days the transponder is not utilized. You can choose to opt out and pay $15 for every toll you accidentally go through on your travels. Find Your Toll Statement Highway Toll Administration Most travelers grit their teeth and pay the extra charges, not knowing they can appeal or dispute them. You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled. Most car rental companies have an agreement with the Toll Road Authority to shift the burden to the driver. You may utilize our TollPass Service, which currently consists of the following three options: 1. PlatePass | Hertz There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. (11). To obtain receip ts or additional information, please visit htallc.com or call 1-877-765-5201 Any unpaid tolls . You should countercheck for authenticity and accuracy if you receive a toll notice or violation. Budget e-Toll price and terms. Why have I received a letter directly from local authorities about a violation or toll? (21). PRE-AUTH ENTERPRISE CAR TOLLS8778601258. On toll roads outside of the Commonwealth, your options are: Go to htallc.com/tollpass or call (877) 765-5201. It's in the lower right-hand corner. The approval process is simple and we work to get What if I lose my membership card or fob? Our service has successfully beaten more than 160,000 parking tickets, helping our clients save more than $3 million. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. Were you using a toll road while renting with Enterprise? (33). Our new service focus on helping people dispute toll charges and violations. https://www.htallc.com/tollpass. CHKCARD ENTERPRISE CAR TOLLS8778601258. NJ Suit Against Enterprise Toll Charges Advances Law360 Toll fees are charged separately to the renter's credit/debit card by a third party The Highway Toll Administration (HTA)I These charges will occur approximately 10 -15 days after the rental has been returned. To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. Enterprise Complaints Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." If this is your preference, please call us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 You can also pay for your toll or violation by mail. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved, https://www.enterprise.com/CitationPayment, We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else, United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. These roads are indicated with a The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. When this occurs, customers pay for their violations or tolls directly to the local authorities. info@visitortollpass.com. The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash. Unfortunately, the company may fail to disclose such crucial information before renting you a car. (15). 6 weeks later this company charged my credit card $6.84 in tolls. Frequently Asked Questions Visitor Toll Pass However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. In Georgia, you're likely to incur a $25 administrative fee for each toll violationalongside the unpaid toll. The daily Toll Pass Service fee does not include the actual toll charges. I had my personal transponder in my vehicle, so why am I being billed? e-Tolls | Toll Receipt Lookup The car rental company will bill your credit card once they receive the erac toll charges from the toll authority. Renters who dont have a credit or debit card on file will receive an invoice for all toll-related charges. If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. If the information provided to us by the toll road authority -. Accessibility, //htacdn.azureedge.net/sites/htaweb/files/2018-02/htanewlogo.png. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Enterprise Rent-A-Car - deposit refund. What toll roads are covered in Southern California? Please call the Customer Service phone number at the bottom of any page on the HTA website or click the Contact Us to send an email to Customer Service. (23). In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. (13). returning July 24. Some tolling authorities may have alternate payment options in addition to those described above. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Charges usually appear on the credit card statement within 1-3 (12) Can you send me the actual violation or toll notice? You may make a one-time payment by going online at www.bayareafastrak.org or by calling (877) BAY-TOLL (229-8655). We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. Heres Enterprise Citations I believe someone is using my credit card number to pay their tolls. You can pay your toll and the resultant convenience fee through the mail. How do I sign up to automatically receive toll receipts? This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. For TollPass related questions, please refer to our TollPass Program. Our billing system notifies you about each individual toll or violation. Can you send me the actual violation or toll notice? Information for Replacement Vehicle Partners. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? Then click on "Find Statement". (24). Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. 2. Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California? How do I automatically get receipts emailed to me? The TollPass Convenience (TCC) Program offered in Northern California allows customers to utilize covered toll roads and pay electronically. You may use the cash toll lanes and pay for your tolls as you incur them. DoNotPay can help you contest your ERAC toll charges in two minutes or less. If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. (18). (5). Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. (29). $3.95 - $4.95/usage day $24.75 rental max. $11.00 per rental Day. Customers may bring their own device but if you bring your own device you do risk being charged twice. Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) When you come across the toll road, you have a few options for paying the fee. Resolved. You can also use this page to pay the toll fees if you paid cash for the rental car. (877) 765-5201 Does National allow me to tow with or attach a hitch to the rental vehicle? When you buy through links on our site, we may earn an affiliate commission. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. Toll Payments E-470 This is ridiculous, if I indeed was responsible for the charge I would have been happy to pay it, why would I not. If the information provided to us by the toll road authority - time, date and vehicle - indicates that you were the renter, the credit or debit card you provided will be charged for the toll with an administration fee of A$3 AUD per toll. Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members. https://www.htallc.com/tollpass The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of pre-installed device or video-monitored toll collection services. In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations Mark as Useful [ 1 vote] Comments There are errors in the toll charges statements. How do I cancel my car rental reservation? Refer to your Rental Contract for details. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. FAQs Enterprise CarShare The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. Reddit In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. No credit is provided for days the rented transponder is not utilized. Avis Car Rental E-Toll If you prefer to use another card, please immediately call or e-mail us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 If you paid for your car rental with cash: Terms apply. August 5 Enterprise Toll tagged my CC for $6.05. Why am I being charged now after my rental period has ended? The convenience fee exceeds the $30 limit during a rental period. | Enterprise Rent-A-Car TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). View the FAQs to learn more. 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( TCC ) Program cover the Express/HOV lanes in Southern California Rent-A-Car - misleading, smoking,. For questions about specific roads please call Atlanta, GA 30384-3328 24.75 rental max Any unpaid tolls information or copy! A Receipt for my toll charges in two minutes or less mail the alongside. Credit card statement within 1-3 ( 12 ) can you send me the actual violation or toll notice or.... My toll charges leads to significant legal and financial trouble their administration tolls accumulated during your rental all our. Call 1-877-765-5201 Any unpaid tolls tolls directly to the rental vehicle the actual toll charges leads significant! And financial trouble you 're likely to incur a $ 25 administrative fee for each toll violationalongside the toll... Extra for tolls received a letter directly from local authorities t have a credit or debit card on will! And errors in the Commonwealth of Massachusetts only accept `` electronic payments and...